Client Testimonials

“We have worked with InfoTrack for around three years now, and I’ve found it’s really helped our business to be more efficient and become more organised within our legal department. It integrates smoothly with our case management system and has become an integral part of the daily running of our business. It means we only require one platform to manage everything, which in turn has produced a less stressed and more efficient legal department for us. We’ve been able to speed up our internal processes, as it’s simple but also effective. We’ve also found the staff extremely helpful; they’ve assisted promptly with any queries that we have, and also taken onboard any feedback that we’ve given to them, or any ideas that we feel would work better for us as a company as well. We couldn’t recommend them highly enough. It’s been the best thing that we could do as a company.” 

“We engaged InfoTrack to provide an integration with our case management system, Tikit P4W, when we were looking to improve our efficiency, but what we’ve found is that the InfoTrack platform goes beyond just an integration. We’ve got the expected benefits of integration of our own data population, but we also really love operating on a single platform. SDLT, searches, Land Registry, all in one place without multiple logins, and we spend far less time doing our AP1s. But what was really important to us is the service that we’ve had from InfoTrack, which is genuinely brilliant. It goes beyond searches. We get really thorough follow-up on all our enquiries and there are a lot of features that help us stay on top of important things, like expiring MS1s.” 

“We consider InfoTrack to be one of our key business partners. The support provided by the team is excellent and we have developed a great working relationship over the years. Feedback has been so good that we’ve rolled it out across all our teams, and we couldn’t be more impressed. The ordering of conveyancing information is quick and intuitive with a good variety of services to pick and choose from. It definitely saves us time throughout a live transaction and assists with maintaining a tidy and accurate record. The biggest win for us has been significant time saving and accuracy improvements in our post-completion team. In a very short space of time, we’ve halved our requisition rate with HMLR and we’re able to submit applications far more easily than we ever have before.” 

“InfoTrack are core partners for Fisher Jones Greenwood. We wouldn’t consider any other service provider. The price is comparable to the competition and the value-add from the portal on its own is worth it. But with the Tikit P4W integration it really does yield savings and ensures our compliance. InfoTrack is very proactive and understands that everything needs to be seamless. The system has saved our post-completion team 20% of the time it used to take and our finance team are no longer trying to marry up slips or chase disbursements. The system guides you through the portal and mitigates risk as it reminds you searches are expiring. It was an absolute no-brainer, that’s exactly how a piece of software should work.” 

“Dutton Gregory are focused on combining the highest legal services standards with an energetic, client-focused approach. We look to provide our team with real visibility over key tasks in the process whilst always improving efficiencies. We recognised the importance of partnering with technology providers who would apply brilliant technology to the various tasks within the process. InfoTrack’s integration empowers us to deliver all of this and more with their direct link to Visualfiles. We are no longer rekeying data, manually saving files, or entering costs as integration means everything is automated. Land Registry searches, conveyancing searches, SDLT and AP1 submissions are a breeze but importantly, the calendar view within InfoTrack of key dates means we now mitigate the risk of missing AP1 requisitions and expiring priorities. Not only does the integration improve the process and reduce human error, it enables us to provide a much better professional experience for our team which ultimately benefits all our clients.” 

"InfoTrack has achieved real time savings for our firm. It has allowed us to speed up internal processes while meeting compliance obligations. The system is simple with relevant information accessible before ordering searches, including estimated timescales for returned results which helps us to communicate with clients. The platform is easy-to-use, integrated with Companies House, HMRC, and the Land Registry, and enables us to deal with any requisitions in real-time – faster and easier than using HMLR’s network access. The customer service is above excellent. We are able to feedback ideas for changes which are listened to and acted upon – the platform is evolving all the time. InfoTrack is an intuitive, easy-to-use platform for multiple products in one place."